OnBase OnLine customers don't compromise quality for convenience. They enjoy the sophisticated functionality of the same mature OnBase software used by more than 5,000 commercial and public sector organisations worldwide. Unlike some other hosted solutions, OnBase OnLine is supported and maintained by the same company that has developed and implemented the software application for more than a decade.

Cost Effectiveness - Software-as-a-Service (SaaS) requires no upfront capital investment, and a hosted solution reduces or eliminates the costs associated with an onsite network. By taking advantage of the economies of scale, OnBase OnLine can offer this service at a lower cost than most in-house solutions with availability and security that are as good or better.

Flexibility - OnBase OnLine clients don't give up control of their content or the solution. With the OnBase configuration tool, authorized system administrators can make changes to the system including adding users or document types, scheduling actions and assigning security rights. An OnBase OnLine solution can also be brought in-house, and services are available to ensure the process goes smoothly and the onsite infrastructure is appropriate. Recognized for ease of use, OnBase can be tailored to the needs of individual users to maximize efficiency.

Reliability and Risk Reduction - Hosted by an SAS 70 II certified provider, OnBase OnLine adheres to the highest standards for uptime, security and availability. By providing dependable Web-based access, OnBase OnLine supports disaster recovery and business continuity initiatives and prevents new software from disrupting an organisation's existing environment. OnBase OnLine has also been granted Microsoft® certification in Advanced Infrastructure Solutions Competency with the Hosting Specialization. This designation is earned by technology partners who have proven their proficiency in delivering consistent, high-quality hosted or outsourcing services built on Microsoft technology.

Rapid Deployment - Because the network infrastructure is already in place, an OnBase OnLine solution can be deployed more quickly than a traditional premises-based system. Users across the world can be using ECM technology to increase productivity and improve customer service in a matter of days, instead of the weeks or months required to deploy premises-based solutions. While the expansion of an in-house solution may be limited by infrastructure or the availability of IT resources, an OnBase OnLine solution is dynamic and scalable, able to grow as fast as an organisation requires.

Complements Existing Solutions - OnBase is designed to enhance an organisation's technology investments, not displace them. Even as a hosted solution, OnBase OnLine leverages the same integration technologies. Images and indexes from legacy document imaging solutions can be consolidated in OnBase OnLine using the Document Import Processor. In addition to dedicated integrations with a number of third-party solutions for e-mail, forms processing, report mining or other purposes, the OnBase Application EnablerT supports point-and-click integration with line-of-business applications. By content enabling systems such as ERP, CRM or accounting, companies can automate indexing and allow users to retrieve documents from the applications with which they are already familiar.

Phenomenal Customer Service - Hyland's commitment to customer delight ensures timely professional response to all customer questions or concerns. OnBase OnLine is also backed by Hyland's dedicated vertical market practices to help solution providers and their customers develop and support solutions that address pressing business issues.