As President and CEO of Hyland Software, I am committed to remain accessible to all of our customers, solution providers, business partners and employees. To that end, you can call me at any time for any reason. That means 24 hours a day, 365 days a year. I want to make sure you are receiving the best possible service from Hyland Software-- and being accessible is part of that equation.

So, when I am not on the phone, I am working closely with the Hyland Software management team to ensure that we continue to provide great software and great service. I want you to be delighted (Satisfied- is not good enough!) about your experience with Hyland Software.

If you are a current customer or solution provider, thank you for your continued support of Hyland Software. We are honored to work with you. If you are a potential customer or solution provider, we sincerely want the opportunity to prove to you that we have great people that continue to make great software and provide great service.
- A.J. Hyland

Every Hyland Software employee is committed to fulfilling the customer service mandate set forth by our CEO, and Hyland Software is proud to have been selected as the enterprise content management solution provider for more than 8,000 commercial organizations and government agencies. By using OnBase®, these organizations are streamlining operations, reducing costs and sharing information with employees, partners and customers. Together with our network of authorized OnBase solution providers, Hyland Software has developed expertise and generated customer success stories in numerous industries and business processes.

As one of our core values, Hyland Software views customers as partners, and OnBase users can enjoy a close relationship with Hyland Software. Our User Programs (including regional and vertical user groups), in-depth training classes  and annual training and technology conference are among the many ways we strive to make customers feel engaged and empowered by the technology we offer.